Florists assemble bouquets inspired by the national Kazakh style
The brand appeared in 2023 and is now gaining momentum in the market. The company works for the Kazakh-speaking audience. Oksana Bykova, ROP "Zhanym " We strive to convey the spirit and traditions of Kazakhstan through our floral arrangements so that each client can enjoy a unique and unforgettable experience. With "Zhanym" you will plunge into the world of beauty and elegance of Kazakh floristry How does business work with clients? The company maintains an Instagram account and also accepts orders via WhatsApp and offline.On average, 200–250 applications are received per day across hungary telegram data all sources. The company is actively promoting itself on Instagram. They currently have over 12,000 followers. The new client is consulted on the range and price, offered to add sweets or a soft toy to the order and asked whether delivery will be required. The company has set up auto-responses - clients see the response to their requests and enter into a dialogue with the business After the order is placed, florists assemble the order.
If the client has placed an order online and selected delivery, before handing it over to the courier, the manager takes a photo of the assembled order and sends it to the client to make sure that the product meets expectations. Video player 00:00 00:47 Business Request The business turned to the CRM Plus integrator team almost immediately after opening. The management wanted to find a way to effectively use CRM, optimize processes and improve customer service.
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